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Development of AI-Powered Customer Support Chatbot

  • Posted 1 year ago
  • Remote

Job description

We are looking for an experienced AI Developer to create a custom AI-powered chatbot for our e-commerce platform. The chatbot should be capable of:

  • Answering frequently asked questions with natural language understanding.

  • Assisting customers with order tracking and product inquiries.

  • Providing personalized product recommendations based on user behavior and preferences.

  • Handling multiple languages for a global audience.

  • Escalating complex queries to human agents seamlessly.


Deliverables:

  1. Fully functional chatbot integrated with our website and mobile app.

  2. AI model trained on our product catalog and FAQs.

  3. Documentation on chatbot features and integration steps.

  4. Post-deployment support for 1 month to address bugs or issues.


Skills Required:

  • Expertise in AI/ML and NLP.

  • Experience with chatbot frameworks (Dialogflow, Rasa, etc.).

  • Strong programming skills (Python, JavaScript).

  • Familiarity with e-commerce platforms and APIs.

Skills required

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